Shipping Policy

Thank you for shopping with us! We want to ensure that your delivery experience is as seamless and transparent as possible. This document outlines our shipping policies and procedures.

Order Processing
We will process and arrange shipment within 3 days after payment, excluding weekends and holidays. Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Methods
We choose DHL, Fedex or other logistics services to send your package. Expedited shipping options require additional fees for faster delivery.

Shipping Costs
Shipping costs are calculated based on the order weight, destination and selected shipping method. Here, you don't have to worry about hidden shipping costs. We will not charge for shipping, customers can check if shipping is free at checkout before completing their purchase.

Delivery Time Frame
The estimated delivery time is 5-15 days. It may change due to unforeseen circumstances such as extreme weather impacts, carrier delays or other factors beyond our control.

Track Your Order
Monitor the status of your shipment through the carrier website using the tracking number provided. In case of any delays or delivery issues, please contact our customer service team for assistance.

Shipping Address
Please ensure that your shipping address is accurate and complete to prevent delivery delays. We are not responsible if the package is lost or delayed due to an incorrect address provided by the customer.

How to Find a Delivered Package
Our email will inform you of the tracking number and the courier partner we used to deliver the package. You can track your package by logging into our ated courier service website and entering the tracking number provided.